All prices are in USD.

We are excited for your journey with Tridevi products! As a small business, all orders are shipped once per week. Therefore, please allow up to two weeks for your order to arrive once shipped. A tracking number will be emailed to you once your label has been created. If you don't receive a tracking number after 7 business days, please email us at namaste@tridevi.co.

If you have misspelled or auto-filled an incorrect address, email namaste@tridevi.co with your correct address within 24 hours of submitting your order. No refund will be given after the 24 hours of incorrect submission. 

You may cancel your order before it ships by emailing namaste@tridevi.co. If the item has already been shipped, then please refer our refund policy.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at namaste@tridevi.co. If your return is accepted, the customer is responsible for the cost of handling and return shipping. Items sent back to us without first requesting a return will not be accepted.

If the product(s) arrives defective or damaged, we will provide a full refund or an exchange within 30 days. Once we have received the returned product we will refund the full amount of your original purchase or ship your replacement item(s). Please Include your full name and order number with the returned item(s). Please see our refund policy for more details.

Absolutely! Please feel free to write to us at namaste@tridevi.co and include your order number (if applicable) and question and we will be happy to assist you in any way we can.